- 目录
岗位职责是什么
店铺店长是零售业务的核心管理者，负责整个店面的日常运营和团队管理，确保店铺的高效运行，为顾客提供优质的购物体验。
岗位职责要求
1. 具备出色的领导力，能够激励和指导团队成员达成销售目标。
2. 熟悉零售业的市场动态，了解消费者需求和行业趋势。
3. 拥有良好的商业意识，能制定有效的销售策略和促销活动。
4. 能够有效地处理客户投诉，维护品牌形象。
5. 精通库存管理和财务报告，确保店铺运营的经济效率。
6. 具备优秀的沟通技巧，能与供应商、员工及上级保持良好关系。
岗位职责描述
店铺店长的角色涵盖了多个层面，他们既是团队的导师，也是业务的策划者。他们需要密切关注销售数据，分析业绩，调整销售策略以提升业绩。店长需要营造一个积极的工作环境，通过培训和发展计划，提升员工的技能和服务水平。
在客户服务方面，店长必须确保每一位顾客都能得到满意的服务，及时解决任何可能出现的问题。他们还需要定期评估店面的展示和布局，以优化顾客的购物体验。
此外，店长需监控库存水平，确保商品的充足供应，同时避免过度库存导致的资金占用。他们还需要准确编制财务报告，以便于管理层了解店铺的盈利状况和成本控制。
有哪些内容
1. 团队管理：招募、培训、评估员工，设定个人和团队目标，进行绩效考核。
2. 销售管理：制定销售计划，实施促销活动，追踪销售业绩，调整销售策略。
3. 客户服务：处理顾客投诉，维护客户关系，提升客户满意度。
4. 库存控制：管理库存水平，确保商品流转顺畅，避免库存积压。
5. 财务管理：编制预算，监控店铺开支，确保盈利目标的实现。
6. 市场分析：研究市场趋势，了解竞争对手，调整经营策略以适应市场变化。
7. 陈列与环境：优化店面布局，确保商品展示吸引人，维护店铺清洁与安全。
8. 供应商关系：协调与供应商的关系，确保商品质量和供应稳定。
作为店铺店长，他们的工作不仅是确保日常运营的顺利，更是要通过战略规划和创新思维，推动店铺持续发展，提升品牌在市场中的竞争力。
店铺店长岗位职责范文
第1篇 店铺店长（奢侈品）——唐山百货岗位职责描述岗位要求
职位描述：
【岗位职责】
1.负责店面的管理工作，保证店面人员安排与业绩目标的完成；
2.对店面员工管理，培训及评估；
3.确保完全了解并严格遵守店铺所有安全程序；
4.确保不断学习了解产品知识，包括目标客群、产品系列和销售指标；
5.维护及推广公司的品牌形象；
6.收集完善店铺客户数据库，维护vip客户，开发新客户。
【职位要求】
1.五年以上品牌零售工作经验，有奢侈品、手表、珠宝等零售行业工作经验者优先；
2.三年以上团队管理经验，有店长行业经验者优先考虑；
3.大专及以上学历，熟练使用office办公软件；
4.形象气质佳，有较强的领导能力，性格活跃，有工作热情，服务意识强。
第2篇 店铺店长/经理——acne sudio岗位职责描述岗位要求
职位描述：
e_perience:
managment background - at least 2 years of store managing e_perience for a high end retail brand. been responsible for the daily sales， operations and staff. worked independently to meet organizational needs.
e_perience - at least 2 years of e_perience of managing and developing a team with 5 people or more. developed employees to a higher position.
people development - e_perience of develop， train and forster growt of people to be able to meet organizational needs， developed a seller to a store manager， developed a new employee to a top seller.
sales and service - e_perience from training people in sales and service. constant secure that the whole team deliver service on a high level and above for all clients. developed staff from basic service level to high level. worked with client books and how to drive traffic to the store.
analyzing - e_perience of analyzing sales figures， kpi and take required actions. take actions when needed. worked with focus plans to improve the results and constant follow ups.
business drive - focusing on ensuring sales， service and sales thru
skills:
sales driven and result oriented focusing on ensuring sales， service and sales thru，have the ability to see the weaker points and how to improve them.
organized and service minded . ability to work in a fast-paced enviroment with good detail orientation without loosing focus on deliver top service.
fluent in english (able to communicate and understand information from acne studios)
proifiency in e_cel/word/outlook
a social and outgoing personality
reliable and punctual - sending in reports in time， answering emails in time，take actions recuired and always follow deadlines.
highly motivated， self initiative and yet a team player - take own initiative for improvements， ability to come up with own and new solutions for improvemnents and put them in action.
fle_ibility in regards to working schdule
effective communicator and listner - respect， help and support your team and coworkers.
detail oriented . organized in regards to store routines and operations and immacule in regards to merchandise.
delegation skills - the ability to delegate responsibilities in a balanced way.
personality traits:
ambitious - always work with the highest ambition and strive for the best results.
desire to develope the team and individuals - motivated in fostering growth of people in order to meet longterm organizational needs.
opend minded - opend minded in all aspects and adaptive to change.
passionated about service - enjoy serving clients and act as a role model in offering the ultimate shopping e_perience.
passionated about acne studio as a brand - willingness to understand the brand and work actively to stay updated. take own initiative to search information.
e_pectations:
drive store performance and always strive for highest results
set， communicate and follow up on the company objectives
making sure the studio is reaching sales budget and goals
follow up on the acne studio checklist and take actions where needed
plan and e_ecute seasonal trainings (product， service， store operations)
follow up on set action plans with team of sales associates and area manager
ensure that the studio is following the acne studio franchise manual
ensure that the visual standard are following the acne studio guidelines
frequent communication with and update area manager when needed
inspire your team by developmental strategies bot for the studio and individuel level
ensure all team members have enough knowlege to provide the clients with e_cellent service
ensure all team members are working by the full treatment
follow set seasonal planning provided by acne studio
第3篇 店铺店长岗位职责描述岗位要求
职位描述：
职责描述：
1、负责整个店铺的日常运营，配合公司的各项营销策略的实施；
2、负责做好货品销售记录、盘点、账目核对等工作，按规定完成各项销售统计工作；
3、店内员工管理，店务规划等工作；
4、执行公司下达的各项任务；
5、监督商品的要货、上货、补货，做好进货验收、商品陈列、商品质量和服务质量管理等有关作业；
6、监督门店商品损耗管理，把握商品损耗尺度；
岗位要求：
1、高中以上学历；
2、具有较强的沟通能力及服务意识，吃苦耐劳；
3、年龄18-35岁，身体健康。
4、热爱烘焙行业
每满1年可加一次工龄工资
月休四天，法定节假日三倍工资；工作时间八小时制，包住有餐补。
第4篇 店铺店长/经理——isabel marant岗位职责描述岗位要求
职位描述：
e_perience:
managment background - at least 2 years of store managing e_perience for a high end retail brand. been responsible for the daily sales， operations and staff. worked independently to meet organizational needs.
e_perience - at least 2 years of e_perience of managing and developing a team with 5 people or more. developed employees to a higher position.
people development - e_perience of develop， train and forster growt of people to be able to meet organizational needs， developed a seller to a store manager， developed a new employee to a top seller.
sales and service - e_perience from training people in sales and service. constant secure that the whole team deliver service on a high level and above for all clients. developed staff from basic service level to high level. worked with client books and how to drive traffic to the store.
analyzing - e_perience of analyzing sales figures， kpi and take required actions. take actions when needed. worked with focus plans to improve the results and constant follow ups.
business drive - focusing on ensuring sales， service and sales thru
skills:
sales driven and result oriented focusing on ensuring sales， service and sales thru，have the ability to see the weaker points and how to improve them.
organized and service minded . ability to work in a fast-paced enviroment with good detail orientation without loosing focus on deliver top service.
fluent in english (able to communicate and understand information from acne studios)
proifiency in e_cel/word/outlook
a social and outgoing personality
reliable and punctual - sending in reports in time， answering emails in time，take actions recuired and always follow deadlines.
highly motivated， self initiative and yet a team player - take own initiative for improvements， ability to come up with own and new solutions for improvemnents and put them in action.
fle_ibility in regards to working schdule
effective communicator and listner - respect， help and support your team and coworkers.
detail oriented . organized in regards to store routines and operations and immacule in regards to merchandise.
delegation skills - the ability to delegate responsibilities in a balanced way.
personality traits:
ambitious - always work with the highest ambition and strive for the best results.
desire to develope the team and individuals - motivated in fostering growth of people in order to meet longterm organizational needs.
opend minded - opend minded in all aspects and adaptive to change.
passionated about service - enjoy serving clients and act as a role model in offering the ultimate shopping e_perience.
passionated about isabel marant as a brand - willingness to understand the brand and work actively to stay updated. take own initiative to search information.
e_pectations:
drive store performance and always strive for highest results
set， communicate and follow up on the company objectives
making sure the studio is reaching sales budget and goals
follow up on the isabel marant checklist and take actions where needed
plan and e_ecute seasonal trainings (product， service， store operations)
follow up on set action plans with team of sales associates and area manager
ensure that the studio is following the isabel marant franchise manual
ensure that the visual standard are following the isabel marant guidelines
frequent communication with and update area manager when needed
inspire your team by developmental strategies bot for the studio and individuel level
ensure all team members have enough knowlege to provide the clients with e_cellent service
ensure all team members are working by the full treatment
follow set seasonal planning provided by isabel marant.
第5篇 店铺店长/经理——golden goose（上海国贸汇one itc）岗位职责描述岗位要求
职位描述：
日常营运：
1.通过指导和训练建立有能力而强大的团队， 建立团队精神及团队内部沟通
2.负责每日店铺营运以确保每日完成销售指标
3.组织店铺晨会， 保持店铺高度整洁
4.控制发票和满足预算目标，管理销售收入和备用现金
5.向办公室及零售经理汇报费用， 销售报告及分析
6.维护店铺陈列以确保商品的展示和品牌的形像
7.日常库存管理
员工管理：
1.根据公司政策管理员工的表现
2.时常提供上岗培训和指导来发展和提高销售人员的能力
销售指标：
1.管理， 指导和鼓舞员工完成销售目标
2.为销售人员提供现场支持以便完成销售目标
客户服务和发展：
1.处理员工投诉
2.发展和维护vip客户
3.跟踪和维护公司客户信息数据
4.管理，指导和激发员工提供卓越的客户服务以确保客户满意
职位要求：
1.五年以上店铺经理经验
2.熟悉女装时尚及奢侈品行业， 了解品牌及时尚趋势的发展
3.具有良好的沟通技巧及人际关系
4.注重客户服务和结果
5.积极主动，注重形象及细节
第6篇 店铺店长/经理——acne studio（深圳万象城）岗位职责描述岗位要求
职位描述：
e_perience:
managment background - at least 2 years of store managing e_perience for a high end retail brand. been responsible for the daily sales， operations and staff. worked independently to meet organizational needs.
e_perience - at least 2 years of e_perience of managing and developing a team with 5 people or more. developed employees to a higher position.
people development - e_perience of develop， train and forster growt of people to be able to meet organizational needs， developed a seller to a store manager， developed a new employee to a top seller.
sales and service - e_perience from training people in sales and service. constant secure that the whole team deliver service on a high level and above for all clients. developed staff from basic service level to high level. worked with client books and how to drive traffic to the store.
analyzing - e_perience of analyzing sales figures， kpi and take required actions. take actions when needed. worked with focus plans to improve the results and constant follow ups.
business drive - focusing on ensuring sales， service and sales thru
skills:
sales driven and result oriented focusing on ensuring sales， service and sales thru，have the ability to see the weaker points and how to improve them.
organized and service minded . ability to work in a fast-paced enviroment with good detail orientation without loosing focus on deliver top service.
fluent in english (able to communicate and understand information from acne studios)
proifiency in e_cel/word/outlook
a social and outgoing personality
reliable and punctual - sending in reports in time， answering emails in time，take actions recuired and always follow deadlines.
highly motivated， self initiative and yet a team player - take own initiative for improvements， ability to come up with own and new solutions for improvemnents and put them in action.
fle_ibility in regards to working schdule
effective communicator and listner - respect， help and support your team and coworkers.
detail oriented . organized in regards to store routines and operations and immacule in regards to merchandise.
delegation skills - the ability to delegate responsibilities in a balanced way.
personality traits:
ambitious - always work with the highest ambition and strive for the best results.
desire to develope the team and individuals - motivated in fostering growth of people in order to meet longterm organizational needs.
opend minded - opend minded in all aspects and adaptive to change.
passionated about service - enjoy serving clients and act as a role model in offering the ultimate shopping e_perience.
passionated about acne studio as a brand - willingness to understand the brand and work actively to stay updated. take own initiative to search information.
e_pectations:
drive store performance and always strive for highest results
set， communicate and follow up on the company objectives
making sure the studio is reaching sales budget and goals
follow up on the acne studio checklist and take actions where needed
plan and e_ecute seasonal trainings (product， service， store operations)
follow up on set action plans with team of sales associates and area manager
ensure that the studio is following the acne studio franchise manual
ensure that the visual standard are following the acne studio guidelines
frequent communication with and update area manager when needed
inspire your team by developmental strategies bot for the studio and individuel level
ensure all team members have enough knowlege to provide the clients with e_cellent service
ensure all team members are working by the full treatment
follow set seasonal planning provided by acne studio
第7篇 店铺店长/经理——thom browne（南京德基）岗位职责描述岗位要求
职位描述：
e_perience:
management background
- at least 2 years of store managing e_perience for a high end retail brand.
- been responsible for the daily sales， operations and staff.
- worked independently to meet organizational needs.
e_perience
- at least 2 years of e_perience of managing and developing a team with 5 people or more.
- developed employees to a higher position.
people development
- e_perience of develop， train and foster growth of people to be able to meet organizational needs， developed a seller to a store manager， developed a new employee to a top seller.
sales and service
- e_perience from training people in sales and service. constant secure that the whole team deliver service on a high level and above for all clients.
- developed staff from basic service level to high level.
- worked with client books and how to drive traffic to the store.
analyzing
- e_perience of analyzing sales figures， kpi and take required actions.
- take actions when needed.
-worked with focus plans to improve the results and constant follow ups.
business drive
- focusing on ensuring sales， service and sales thru
skills:
1. sales driven and result oriented focusing on ensuring sales， service and sales thru， have the ability to see the weaker points and how to improve them.
2. organized and service minded . ability to work in a fast-paced environment with good detail orientation without loosing focus on deliver top service.
3. fluent in english (able to communicate and understand information from thom browne)
4. proficient in e_cel/word/outlook
5. a social and outgoing personality
6. reliable and punctual - sending in reports in time， answering emails in time， take actions required and always follow deadlines.
7. highly motivated， self initiative and yet a team player - take own initiative for improvements， ability to come up with own and new solutions for improvements and put them in action.
8. fle_ibility in regards to working schedule
9. effective communicator and listener - respect， help and support your team and coworkers.
10. detail oriented， organized in regards to store routines and operations and immaculate in regards to merchandise.
11. delegation skills - the ability to delegate responsibilities in a balanced way.
personality traits:
1. ambitious - always work with the highest ambition and strive for the best results.
2. desire to develop the team and individuals - motivated in fostering growth of people in order to meet long-term organizational needs.
3. open minded - open minded in all aspects and adaptive to change.
4. passionate about service - enjoy serving clients and act as a role model in offering the ultimate shopping e_perience.
5. passionate about thom browne as a brand - willingness to understand the brand and work actively to stay updated. take own initiative to search information.
e_pectations:
1. drive store performance and always strive for highest results
2. set， communicate and follow up on the company objectives
3. making sure the studio is reaching sales budget and goals
4. follow up on the thom browne checklist and take actions where needed
5. plan and e_ecute seasonal training (product， service， store operations)
6. follow up on set action plans with team of sales associates and area manager
7. ensure that the studio is following the thom browne franchise manual
8. ensure that the visual standard are following the thom browne guidelines
9. frequent communication with and update area manager when needed
10. inspire your team by developmental strategies both for the studio and individual level
11. ensure all team members have enough knowledge to provide the clients with e_cellent service
12. ensure all team members are working by the full treatment
13. follow set seasonal planning provided by thom browne
e_perience:
management background
- at least 2 years of store managing e_perience for a high end retail brand.
- been responsible for the daily sales， operations and staff.
- worked independently to meet organizational needs.
e_perience
- at least 2 years of e_perience of managing and developing a team with 5 people or more.
- developed employees to a higher position.
people development
- e_perience of develop， train and foster growth of people to be able to meet organizational needs， developed a seller to a store manager， developed a new employee to a top seller.
sales and service
- e_perience from training people in sales and service. constant secure that the whole team deliver service on a high level and above for all clients.
- developed staff from basic service level to high level.
- worked with client books and how to drive traffic to the store.
analyzing
- e_perience of analyzing sales figures， kpi and take required actions.
- take actions when needed.
-worked with focus plans to improve the results and constant follow ups.
business drive
- focusing on ensuring sales， service and sales thru
skills:
1. sales driven and result oriented focusing on ensuring sales， service and sales thru， have the ability to see the weaker points and how to improve them.
2. organized and service minded . ability to work in a fast-paced environment with good detail orientation without loosing focus on deliver top service.
3. fluent in english (able to communicate and understand information from thom browne)
4. proficient in e_cel/word/outlook
5. a social and outgoing personality
6. reliable and punctual - sending in reports in time， answering emails in time， take actions required and always follow deadlines.
7. highly motivated， self initiative and yet a team player - take own initiative for improvements， ability to come up with own and new solutions for improvements and put them in action.
8. fle_ibility in regards to working schedule
9. effective communicator and listener - respect， help and support your team and coworkers.
10. detail oriented， organized in regards to store routines and operations and immaculate in regards to merchandise.
11. delegation skills - the ability to delegate responsibilities in a balanced way.
personality traits:
1. ambitious - always work with the highest ambition and strive for the best results.
2. desire to develop the team and individuals - motivated in fostering growth of people in order to meet long-term organizational needs.
3. open minded - open minded in all aspects and adaptive to change.
4. passionate about service - enjoy serving clients and act as a role model in offering the ultimate shopping e_perience.
5. passionate about thom browne as a brand - willingness to understand the brand and work actively to stay updated. take own initiative to search information.
e_pectations:
1. drive store performance and always strive for highest results
2. set， communicate and follow up on the company objectives
3. making sure the studio is reaching sales budget and goals
4. follow up on the thom browne checklist and take actions where needed
5. plan and e_ecute seasonal training (product， service， store operations)
6. follow up on set action plans with team of sales associates and area manager
7. ensure that the studio is following the thom browne franchise manual
8. ensure that the visual standard are following the thom browne guidelines
9. frequent communication with and update area manager when needed
10. inspire your team by developmental strategies both for the studio and individual level
11. ensure all team members have enough knowledge to provide the clients with e_cellent service
12. ensure all team members are working by the full treatment
13. follow set seasonal planning provided by thom browne
第8篇 店铺店长/经理——j.cricket岗位职责描述岗位要求
职位描述：
store manager
position based in beijing
responsibility:
- drive store performance and always strive for the highest results
- set， communicate and follow up on the company objectives
- making sure the store is reaching sales budget and goals
- follow up on the j.cricket checklist and take actions where needed
- plan and e_ecute seasonal training (product， service， store operations)
- follow up on set action plans with team of sales associates and area manager
- ensure that the visual standard are following the j.cricket guidelines
- frequent communication with area manager and update when needed
- inspire your team by setting developmental strategies
- ensure all team members have enough knowledge to provide the clients with e_cellent
service
- ensure all team members are working by the full treatment
- follow set seasonal planning provided by j. cricket
e_perience:
management background:
1. at least two years of store managing e_perience for a high-end retail brand. responsible for
the daily sales， operations and staff. worked independently to meet organizational needs.
2. at least two years of e_perience of managing and developing a team with five people or
more. developed employees to a higher position.
people development:
1. e_perience in developing， training and fostering growth of people to be able to meet
organizational needs， develop a seller to a store manager， develop a new employee to a top
seller.
sales and service:
1. e_perience from training people in sales and service. constantly secure that the whole team
deliver service on a high level and above for all clients. developed staff from basic service
level to high level. worked with client books and how to attract traffic to the store.
analyzing:
1. e_perience of analyzing sales figures， kpi and take required actions. take actions when
needed. worked with focus plans to improve the results and constant follow ups.
skills:
1. sales driven and result oriented. focusing on ensuring sales， and service， can see the
weaker points and how to improve them.
2. organized and service minded. ability to work in a fast-paced environment without losing
focus on delivering top service.
3. fluent in english (able to communicate and understand information from j. cricket)
4. proficiency in e_cel/word/outlook
5. a social and outgoing personality
6. reliable and punctual - sending in reports in time， answering emails in time， take actions
required and always follow deadlines.
7. highly motivated， self initiative and a team player - take own initiative for improvements，
ability to come up with own and new solutions for improvements and put them in action.
8. fle_ibility in regards to working schedule
9. effective communicator and listener - respect， help and support your team and coworkers.
10. detail oriented - organize store routines and operations in regards to merchandise.
11. delegation skills - the ability to delegate responsibilities in a balanced way.
personality traits:
1. ambitious - always work with the highest ambition and strive for the best results.
2. open minded - open minded in all aspects and adaptive to change.
3. passionate about service - enjoy serving clients and act as a role model in offering the
ultimate shopping e_perience.
4. passionate about j.cricket as a brand - willingness to understand the brand and work
actively to stay updated. take own initiative to search information.
about j.cricket
launched by jimin lee， j.cricket offers trans-seasonal separates for the sophisticated，
well-travelled woman.
with a collaborative， interdisciplinary approach to a collection of items， j.cricket， a shanghai
and milan-based brand， appeals to the intellectual and confident woman looking for a versatile
wardrobe.
working with fabric and volume， j.cricket looks to give nobility to a garment by making it
functional as well as creating subtle hints of volume. a genuine desire to give the wearer
freedom of movement translates into une_pected and e_pressive proportions. building
upon the tradition of well-made tailored clothing， j.cricket is devoted to an attention to detail，
celebration of superior craftsmanship and finding meaning through clothing.
each j.cricket piece is made in italy from the finest italian fabrics.
第9篇 廖记棒棒鸡店铺店长岗位职责描述岗位要求
职位描述：
职责描述：
1、接待顾客的咨询，了解顾客的需求并达成销售；
2、负责做好货品销售记录、盘点、账目核对等工作，按规定完成各项销售统计工作；
3、完成商品的来货验收、上架陈列摆放、补货、退货、防损等日常营业工作；
4、完成上级领导交办的其他任务
职位要求：
1、大专以上学历，在同行业做值班管理2年以上
2、每天都会保持笑容，乐于善于与人沟通，喜欢从事服务业
3、有强烈的学习意愿和能力
4、适应倒班、晚班和高效的工作节奏
第10篇 店铺店长/经理——isabel marant（深圳万象城）岗位职责描述岗位要求
职位描述：
e_perience:
managment background - at least 2 years of store managing e_perience for a high end retail brand. been responsible for the daily sales， operations and staff. worked independently to meet organizational needs.
e_perience - at least 2 years of e_perience of managing and developing a team with 5 people or more. developed employees to a higher position.
people development - e_perience of develop， train and forster growt of people to be able to meet organizational needs， developed a seller to a store manager， developed a new employee to a top seller.
sales and service - e_perience from training people in sales and service. constant secure that the whole team deliver service on a high level and above for all clients. developed staff from basic service level to high level. worked with client books and how to drive traffic to the store.
analyzing - e_perience of analyzing sales figures， kpi and take required actions. take actions when needed. worked with focus plans to improve the results and constant follow ups.
business drive - focusing on ensuring sales， service and sales thru
skills:
sales driven and result oriented focusing on ensuring sales， service and sales thru，have the ability to see the weaker points and how to improve them.
organized and service minded . ability to work in a fast-paced enviroment with good detail orientation without loosing focus on deliver top service.
fluent in english (able to communicate and understand information from acne studios)
proifiency in e_cel/word/outlook
a social and outgoing personality
reliable and punctual - sending in reports in time， answering emails in time，take actions recuired and always follow deadlines.
highly motivated， self initiative and yet a team player - take own initiative for improvements， ability to come up with own and new solutions for improvemnents and put them in action.
fle_ibility in regards to working schdule
effective communicator and listner - respect， help and support your team and coworkers.
detail oriented . organized in regards to store routines and operations and immacule in regards to merchandise.
delegation skills - the ability to delegate responsibilities in a balanced way.
personality traits:
ambitious - always work with the highest ambition and strive for the best results.
desire to develope the team and individuals - motivated in fostering growth of people in order to meet longterm organizational needs.
opend minded - opend minded in all aspects and adaptive to change.
passionated about service - enjoy serving clients and act as a role model in offering the ultimate shopping e_perience.
passionated about isabel marant as a brand - willingness to understand the brand and work actively to stay updated. take own initiative to search information.
e_pectations:
drive store performance and always strive for highest results
set， communicate and follow up on the company objectives
making sure the studio is reaching sales budget and goals
follow up on the isabel marant checklist and take actions where needed
plan and e_ecute seasonal trainings (product， service， store operations)
follow up on set action plans with team of sales associates and area manager
ensure that the studio is following the isabel marant franchise manual
ensure that the visual standard are following the isabel marant guidelines
frequent communication with and update area manager when needed
inspire your team by developmental strategies bot for the studio and individuel level
ensure all team members have enough knowlege to provide the clients with e_cellent service
ensure all team members are working by isabel marant
第11篇 店铺店长岗位职责
店铺店长 稀加奇国际 北京稀加奇国际文化发展有限公司,稀加奇国际,稀奇艺术,稀加奇 岗位描述:
1. 负责门店的招聘及管理工作,确保直营店的销售工作顺利进行;
2. 全面主持店面的管理工作,配合总部的各项营销策略的实施;
3. 完成销售业绩;
4. 培训店面员工,并进行绩效考核;
5. 商品的要货、上货、补货,做好进货验收、商品陈列、商品质量和服务质量管理等有关工作,并做好相关系统数据;
6. 门店各种设备的维护保养,门店内外的清洁卫生,负责保卫、防火等作业管理;
7. 妥善处理顾客投诉和服务工作中所发生的各种矛盾;
8. 负责与商场方面对接以及商场内公司活动、展览等组织管理;
9. 完成公司交办的其他工作。
任职资格:
1. 3年以上行业从业经验;
2. 3年以上门店管理经验;
3. 熟练掌握office办公软件;
4. 具备一定的金蝶系统操作经验和能力;
5. 精通团队管理、客户管理、商品管理、陈列管理,物流配送,熟悉店务的各项流程的制定、执行;
6. 有奢侈品、艺术品、雕塑等行业经验者优先。
