- 目录
岗位职责是什么
宴会销售是一个专注于策划和销售宴会服务的职位，主要负责吸引和维护客户关系，为客户提供一流的宴会解决方案，以实现酒店或餐饮业务的收入增长和客户满意度。
岗位职责要求
1. 深入理解宴会市场动态，熟悉各类宴会活动的需求和趋势。
2. 具备出色的沟通技巧，能够有效传达宴会服务的价值和特色。
3. 精通销售策略和谈判技巧，能够在竞争激烈的市场环境中达成销售目标。
4. 能够独立管理宴会销售活动，从最初的客户接洽到后期的执行跟进。
5. 有良好的组织能力和时间管理能力，确保宴会活动的顺利进行。
6. 对客户服务充满热情，致力于提供优质、个性化的宴会体验。
7. 了解宴会成本结构，能有效地进行价格设定和利润分析。
岗位职责描述
宴会销售专员的工作主要包括与潜在客户建立联系，了解他们的需求和预算，提供定制的宴会建议。他们需要定期更新宴会菜单、场地布置和其他服务选项，以满足不同客户群体的需求。此外，他们还需与内部团队（如厨房、服务团队和设施管理部门）紧密合作，确保宴会的顺利实施。
有哪些内容
1. 客户开发：寻找新的商业机会，通过电话、邮件或面对面交流，与潜在客户建立联系，推广宴会服务。
2. 方案制定：根据客户需求，设计宴会方案，包括场地布置、菜单选择、音响设备等细节。
3. 销售谈判：与客户进行价格和合同条款的协商，确保双方达成共识。
4. 服务跟进：从预订到宴会结束，全程跟踪服务，处理客户的疑问和特殊要求。
5. 关系维护：保持与现有客户的良好关系，定期进行回访，获取反馈，提升客户满意度。
6. 市场分析：研究市场趋势，分析竞争对手，调整销售策略以提高市场份额。
7. 团队协作：与内部团队协调，确保宴会的执行符合预期，解决可能出现的问题。
8. 报告编制：定期提交销售报告，分析业绩，提出改进措施。
总结宴会销售岗位，这是一个需要专业技能、人际交往能力和商业洞察力的角色，旨在通过高质量的宴会服务，推动业务增长，塑造品牌形象。
宴会销售岗位职责范文
第1篇 宴会销售总监岗位职责
宴会销售总监 scrutinize and approve all contracts prepared by the village/space sales team considering effective yield management
set various village/space segment sales targets for all sales and drive performance of key accounts
projects, completes and submits along with f&b head monthly rolling forecast of meetings, conferences, e_hibitions/events, retreats and space rental revenues
assists to set up and administer the village/space sales incentive plan
collaborate with events management team to ensure all vip groups and functions are e_ecuted achieving, if not e_ceeding the client’s e_pectations
active participation of pre-conference/meeting beo meetings ensuring a successful transition of any group’s requirements
conducts site inspections and food tastings with prospective and repeat customers, to ensure we understand the needs of the guests and e_ceed their e_pectations during their program
maintains positive relationships with all guests and vendors.
maintains account, contact, activity and business details within computer system according to hotel standards.
ensures pre-delivery of guest services through effective coordination with other operative departments.
prepares weekly, monthly, quarterly, and annual reports as required scrutinize and approve all contracts prepared by the village/space sales team considering effective yield management
set various village/space segment sales targets for all sales and drive performance of key accounts
projects, completes and submits along with f&b head monthly rolling forecast of meetings, conferences, e_hibitions/events, retreats and space rental revenues
assists to set up and administer the village/space sales incentive plan
collaborate with events management team to ensure all vip groups and functions are e_ecuted achieving, if not e_ceeding the client’s e_pectations
active participation of pre-conference/meeting beo meetings ensuring a successful transition of any group’s requirements
conducts site inspections and food tastings with prospective and repeat customers, to ensure we understand the needs of the guests and e_ceed their e_pectations during their program
maintains positive relationships with all guests and vendors.
maintains account, contact, activity and business details within computer system according to hotel standards.
ensures pre-delivery of guest services through effective coordination with other operative departments.
prepares weekly, monthly, quarterly, and annual reports as required
