cts岗位职责6篇

岗位职责是什么

cts，全称customer technology specialist，是一个专注于客户技术解决方案的专业角色。这个职位的核心在于为客户提供卓越的技术支持和服务，确保他们的技术需求得到满足，并通过持续优化和创新来提升客户体验。

岗位职责要求

1. 深入理解公司的产品和服务，具备丰富的技术知识和实践经验。

2. 具备优秀的沟通技巧，能够以非技术语言向客户解释复杂的概念。

3. 熟悉客户需求分析，能快速识别问题并提出有效的解决方案。

4. 具备团队协作精神，与销售、产品开发等部门紧密合作，推动项目的成功实施。

5. 保持对新技术的敏锐度，不断学习和适应新的技术趋势。

岗位职责描述

作为cts，你的日常任务将包括但不限于：

1. 作为客户的主要技术联系人，解答他们关于产品功能、集成和使用的问题。

2. 参与客户项目，从技术角度提供咨询和指导，确保项目的顺利进行。

3. 分析客户反馈，识别潜在的技术改进点，推动产品和服务的优化升级。

4. 协助制定和执行技术支持策略，提升客户满意度和忠诚度。

5. 定期报告工作进展，对技术问题进行跟踪，确保问题得到及时解决。

有哪些内容

1. 技术支持与服务：提供电话、邮件、在线等多种渠道的技术咨询，解决客户遇到的技术难题。

2. 项目参与与协调：与项目团队协作，参与客户需求分析、系统配置和上线部署。

3. 问题诊断与解决：对客户报告的技术故障进行排查，提供详细的故障报告和修复方案。

4. 培训与教育：为客户提供产品培训，帮助他们更好地理解和使用产品。

5. 技术创新与建议：跟踪行业动态，提出产品改进意见，推动公司技术的创新与发展。

作为一个成功的cts，你不仅需要具备扎实的技术基础，还需要具备出色的客户服务意识和创新能力。在这个角色中，你的工作将直接影响到客户的满意度和公司的业务成功，因此，你的每一次互动都至关重要。

cts岗位职责范文

第1篇 projectsupervisor岗位职责projectsupervisor职责任职要求

projectsupervisor岗位职责

director，talent head general description

to develop， engage and retain the right talent， at the right time， for the right cost to ensure company operates as a high performing organization and attains its business objectives. the individual will engage with business and hr leadership across their jurisdiction to analyze talent needs， design and develop products to meet that need， e_ecute on the product and evaluate its performance.

responsibilities:

1. work with the hr head and asia talent lead to develop talent strategy for the company that supports business strategy whilst being aligned to the global talent strategy and agenda

2. understand all talent issues within the company and accountable to build up local talent capabilities

3. provide thought leadership across all areas of leadership and professional development， talent identification， succession and talent processes delivering a unified talent e_perience across the array of talent processes and solutions

4. facilitate integration of talent objectives into strategic plans

5. member of global communities of practice to provide input from businesses and to understand the e_ternal market for talent

6. identify & assess high potential and high performing talent for development & succession.

7. plan and e_ecute annual talent & succession review process

8. facilitate the development and retention of high potential talent by managing end-to-end talent management processes through coordinating and conducting pre-hire selection， post hire developmental and potential assessments， delivering feedback， facilitating management of development plans and sourcing developmental activities， as required

9. ensure assessment tools & development plans are in place for high potentials

10. act as delivery point into business for deployment of coe programs

11. accountable to facilitate access to coe adapt business local/specific needs & requests

12. provide oversight of all professional development， management development and leadership development in collaboration with global leadership & learning coe:

a) needs analysis

b) design of curriculum

c) development of training materials， facilitator guides， quick reference guides

d) delivery and implementation

e) follow-up: post training pulse check

13. partner with talent acquisition in the market mapping/ identification of skills and capabilities required to e_ecute on market strategy in the short and medium term

14. lead key leadership development programs

15. lead key employee/employer recognition programs and diversity & inclusion initiatives across asia

16. lead or participate in global projects as assigned， i.e. evp， assessments，

17. select/partner with vendors (when necessary) to develop/deliver programs and solutions

18. leverage e_ternal networks to identify industry best practices

19. responsible for talent budget

20. other duties assigned by hr head

knowledge/skills/competencies/education:

1. proficient in written and spoken english

2. strong written， communication， presentation， project management and training skills

3. 7-10 years of comprehensive hr e_perience， preferably in talent management

4. knowledge and e_perience in areas of talent assessment， succession planning， mobility， managing high potential employees and in design and delivery of programmes for management and leadership development programs is ideal

5. e_perience as a talent partner to the business and in driving business results through talent management

6. ability to work well with all levels of the organization

7. superior leadership skills

8. advanced facilitation and coaching skills

9. work to a professional code of ethics covering confidentiality and impartiality

10. comply with national law， company code of conduct and relevant provisions of company.

general description

to develop， engage and retain the right talent， at the right time， for the right cost to ensure company operates as a high performing organization and attains its business objectives. the individual will engage with business and hr leadership across their jurisdiction to analyze talent needs， design and develop products to meet that need， e_ecute on the product and evaluate its performance.

responsibilities:

1. work with the hr head and asia talent lead to develop talent strategy for the company that supports business strategy whilst being aligned to the global talent strategy and agenda

2. understand all talent issues within the company and accountable to build up local talent capabilities

3. provide thought leadership across all areas of leadership and professional development， talent identification， succession and talent processes delivering a unified talent e_perience across the array of talent processes and solutions

4. facilitate integration of talent objectives into strategic plans

5. member of global communities of practice to provide input from businesses and to understand the e_ternal market for talent

6. identify & assess high potential and high performing talent for development & succession.

7. plan and e_ecute annual talent & succession review process

8. facilitate the development and retention of high potential talent by managing end-to-end talent management processes through coordinating and conducting pre-hire selection， post hire developmental and potential assessments， delivering feedback， facilitating management of development plans and sourcing developmental activities， as required

9. ensure assessment tools & development plans are in place for high potentials

10. act as delivery point into business for deployment of coe programs

11. accountable to facilitate access to coe adapt business local/specific needs & requests

12. provide oversight of all professional development， management development and leadership development in collaboration with global leadership & learning coe:

a) needs analysis

b) design of curriculum

c) development of training materials， facilitator guides， quick reference guides

d) delivery and implementation

e) follow-up: post training pulse check

13. partner with talent acquisition in the market mapping/ identification of skills and capabilities required to e_ecute on market strategy in the short and medium term

14. lead key leadership development programs

15. lead key employee/employer recognition programs and diversity & inclusion initiatives across asia

16. lead or participate in global projects as assigned， i.e. evp， assessments，

17. select/partner with vendors (when necessary) to develop/deliver programs and solutions

18. leverage e_ternal networks to identify industry best practices

19. responsible for talent budget

20. other duties assigned by hr head

knowledge/skills/competencies/education:

1. proficient in written and spoken english

2. strong written， communication， presentation， project management and training skills

3. 7-10 years of comprehensive hr e_perience， preferably in talent management

4. knowledge and e_perience in areas of talent assessment， succession planning， mobility， managing high potential employees and in design and delivery of programmes for management and leadership development programs is ideal

5. e_perience as a talent partner to the business and in driving business results through talent management

6. ability to work well with all levels of the organization

7. superior leadership skills

8. advanced facilitation and coaching skills

9. work to a professional code of ethics covering confidentiality and impartiality

10. comply with national law， company code of conduct and relevant provisions of company.

第2篇 seniorprojectspecialist岗位职责职位要求

职责描述：

responsibilities:

• work closely with marketing and sales teams for sales related data/report collection and analysis， including but not limited to beauty advisors’ attendance， sales incentive scheme， payment， turnover rate and etc.

• analyze monthly turnover date and hc report of beauty advisors to measure the performance of different recruiting channels， report the result and raise improvement suggestion to bu hrbp and sales department.

• review and track beauty advisors’ sales incentive plan， provide the analysis report and raise the improvement suggestions

• other routine support such as sap orders and payments， translation support， contract process， etc.

• other support for hr c&b team and ad hoc projects

requirements

• good analysis & communication skill

• independent worker with strong e_ecution

• good command of change management， able to work under pressure

• passion in learning new things， logical thinking

company location: sh people square

• hr e_perience is plus

if you are passionate， driven and looking for a new and e_citing opportunity within a successful and growing company， this may be the right role for you.

additionally， good remuneration and attractive fringe benefits will be offered to the successful applicant.

岗位要求：

学历要求：本科

语言要求：不限

年龄要求：不限

工作年限：不限

第3篇 cts测试岗位职责

(南京)cts手机测试工程师 软通动力 软通动力信息技术(集团)有限公司,软通动力,软通动力信息技术,软通动力信息技术集团,软通动力北京,软通动力集团,软通 职责描述:

1、独立完成gms测试环境搭建,及独立完成gms认证测试;

2、gms技术资料梳理,对接认证技术需求,保证gms认证测试结果正确

3、解答认证错误及不符合原因,给出正确的规范标准;

4、gms认证测试报告发布。

职位要求:

1、按照测试流程和计划,构建cts测试环境,执行cts测试用例

2、熟悉google gms认证测试规则;

3、熟悉linu_系统

4、手机行业1年以上测试工作经验,gms认证测试工作经验,有在第三方gms认证实验室工作经验者优先

第4篇 cts测试岗位职责任职要求

cts测试岗位职责

cts测试工程师 英望科技(深圳)有限公司 英望科技(深圳)有限公司，英望任职资格

1.2年以上手机测试工作经验，能看懂英文并对英语用词错误有识别能力;

2.熟悉手机软件测试工作流程，对软件开发流程有一定的了解;

3.掌握cts测试方法及环境搭建、工具使用，精通google 送测流程;

4.沟通能力强，团队合作优，敬业度高，执行力好，诚信度高;

5.能独立完成项目cts测试，测试故障排查及问题追踪处理，能根据经验明确分析问题出现原因，及时协助研发分析解决问题;

6.能把控团队能力提升方向，明确团队问题并找到解决措施;

7.能够独立完成android o，android p版本cts测试工作，熟练android p者优先。

岗位职责

1.根据公司的项目需求，制定出cts测试方案;

2.协调资源并分配给项目各相关人员执行;

3.把控及跟进相关人员cts测试进度、异常问题处理;

4.提升团队cts测试能力及营造团队和谐工作氛围;

5.了解google的最新动态;

6.按照测试流程和计划，构架cts测试环境，执行cts测试用例;

7.按照标准要求，在bug系统上提交对应的bug;

8.跟踪并协助研发验证bug;

9.编写cts测试经验文档，总结项目测试经验。

第5篇 projectsupervisor岗位职责

maintenance engineer- software 博格华纳汽车零部件(天津)有限公司 borgwarner automotive components (tianjin) co., ltd(分支机构) 博格华纳汽车零部件(天津)有限公司 borgwarner automotive components (tianjin) co., ltd(分支机构) relationship:

report to maintenance manager

general description:

grow with us as a maintenance software engineer in one of our great maintenance team! working as a fundamental member of the manufacturing organization, you will be a key partner to operations. we are looking for a passionate team player who loves solving problems and is eager to help shape a strong future for our company and their career.

key accountabilities:

 provide day-to-day support for operations to ma_imize the reliability of production equipment.

 e_ecuting advanced software/database troubleshooting.

 optimize the maintenance strategies (preventive and corrective) for production equipment.

 work in conjunction with quality, manufacturing and functional area managers/supervisors to align support systems such as computerized maintenance management system, spare parts inventory, planning and scheduling.

 act as technical lead for the equipment and associated utilities to support projects and enhance operator and maintenance technician capabilities.

 work with quality, operations, maintenance and engineering to support the site equipment reliability program. leads technical troubleshooting efforts to determine the root cause of equipment failures and underperformance. implement timely, effective corrective actions.

 evaluate maintenance strategies to ensure the effective use of resources and to ma_imize equipment reliability and reduce maintenance costs.

 optimize spare parts inventory to deliver cost effective equipment availability.

 ensuring accurate data collection/analysis and by establishing and monitoring reliability key performance indicators.

 meets all regulatory requirements and participates in audits to enhance inspection readiness. monitors and follows up for ensuring timely completion of all commitments.

 takes necessary action to eliminate and immediately address safety hazards. communicate any observed unsafe behaviors immediately.

qualifications & requirements:

 a bachelor’s degree in engineering (automation, computer) is required.

 5+ years relevant e_perience in data-collection development (opc-server, wincc,labview, or other advance computer-language).

 working knowledge of siemens plc’s is preferred.

 working knowledge of relational databases (sql server) is preferred.

 knowledge of pm (preventative maintenance) is a plus.

 effective communication, interpersonal and organizational skills.

key competencies:

clear logic

motivation

customer-oriented and service spirit

keep open mind and learning

integrity and honest

team player

第6篇 财务数据项目专员(projectsupportprofessional)岗位职责职位要求

职责描述：

1.objectives of the job

the purpose of this position is to assist fa lead to

· ensure the billing and cost allocation performed timely and correctly;

· prepare monthly， quarterly and yearly report on time and working closely with contract implementation management team for issues regarding cost allocation and monitoring;

· control the quality accuracy for some financial accounting jobs performed by other team members if necessary.

2.responsibilities

invoice intercompany or e_ternal customer for any sales on time and ensure the invoices are properly supported and sent to customer.

· work out the allocated amount to each contracts/project， ensuring that they are properly supported and allocated to related service order/network codes timely.

· maintain the data regarding billing and cost allocation.

. monthly preparing cost allocation and financial report of scoc.

. prepare other quarterly reports related to kpi， billing， cost allocation etc.

. assist with the annual budget preparing and quarterly forecast updates.

. perform inventory cost calculation by using the costing methods and also analyses the financial impact

3. authorities

· project build up user authority in mus system

· basic user authority in m5 system

4.requirement of the job

· education of university or above， finance or accounting related knowledge is preferred

· e_perienced in accounting is preferred

· good english in written and reading is preferred

· good analytical and problem-solving skills

· good sense of figure

· good user of microsoft office， especially at e_cel and access

· ability to work independently

· initiate to improve the quality of work and strong responsibility

· team-work spirit and self-motivated ability.

企业福利：

1.外资企业上班，上班环境优越，上下班有班车接送到各区；

2.标准工时，双休！享有法定节假日，并享受公司规定的西方法定节假日（如复活节等）

3.购买社保五险及商业保险；

4.公司有全勤奖励、绩效奖励；

5.员工生日将有生日饼券；

6.公司将不定期举行员工活动，如年会、拓展活动等；

该岗位上班地点在萝岗区科学城，上下班免费班车接送

岗位要求：

学历要求：大专

语言要求：不限

年龄要求：不限

工作年限：2年经验