- 目录
第1篇 售后维修工程师岗位职责任职要求
售后维修工程师岗位职责
售后维修工程师 深圳精密达智能机器有限公司 深圳精密达智能机器有限公司 1)精通设备的布线接线。善于查找线路故障。
2)在大型机械厂内做维修电工有十年经历，有维修数控机床和加工中心的经验。
3)熟悉西门子plc的上下载。
4)熟悉施耐德plc的上下载和somove等软件。
5)熟悉西门子变频器的型号和参数。
6)熟悉施耐德atv312/atv320变频器的接线和参数设置。
7)熟悉接近开关、光电开关、编码器等各类元器件的接线、安装调试使用。
第2篇 售后维修工程师, ct/mr/dsa/_-ray岗位职责描述岗位要求
职位描述：
job posting description
in this role， you have the opportunity to
deliver qualified service to customers including corrective maintenance， preventative maintenance， installation and fco. this position is very important to ensure long term customer satisfaction and loyalty， and is playing a very important role in the growth of customer service business and sales business.
you are responsible for
plan and deliver assigned service to customers with high quality， including corrective maintenance， preventive maintenance， installation and fco， focus on the efficiency and service quality.
develop and maintain good relationships with customers， ensure customer satisfaction and loyalty; own customer service quality kpis for assigned account. ensure service process implemented effectively.
support cs business
attend training and develop relevant knowledge and skills， focus on service competence level and actual service capabilities.
provide service support to team members as required， focus on good team work.
prepare and provide kinds of service report on an accurate and timely basis
other tasks assigned by team & company
you are a part of
e_ternal customer: deliver daily service to customer and ensure customer satisfaction. show philips’ enterprise culture and ensure philips’ enterprise image.
support function: ensure the service process correct implementation and timely feedback for better service process improvement.
ensure individual service business tgt achievement;
ensure individual service delivery quality.
sales distributor: cooperate with sales distributor in varied sales or marketing activities. one face to customer.
to succeed in this role， you should have the following skills and e_perience
education: college， university bachelor or above， advanced electronics certificate or equivalent in electrical engineering
e_perience:
0~years work e_perience on customer service in healthcare industry
travel frequency: ＞50%
competency and skills:
strong technical knowledge on healthcare products
strong communication skill and open mind to share with others
clear and logic thinking
ability to handle multi tasks
good e_ecution skill
e_cellent english skill in reading， writing and speaking
willing to take responsibility
self-motivation and self-management
in return， we offer you
a path towards your most rewarding career. philips is growing its marketing capability enterprise wide. succeeding in this market-based role in a comple_ environment will open many doors for your long term career， in other areas in philips or otherwise. we also believe that we are at our best as a company when you are at yours as a person. thus， we offer competitive health benefits， a fle_ible work schedule and access to local well-being focused activities.
why should you join philips
working at philips is more than a job. it’s a calling to create a healthier society through meaningful work， focused on improving 3 billion lives a year by delivering innovative solutions across the health continuum. our people e_perience a variety of une_pected moments when their lives and careers come together in meaningful ways. learn more by watching this video.
to find out more about what it’s like working for philips at a personal level， visit the working at philips page on our career website， where you can read stories from our employee blog. once there， you can also learn about our recruitment process， or find answers to some of the frequently asked questions.
第3篇 售后维修工程师岗位职责描述岗位要求
职位描述：
岗位职责：
1、城市服务中心维修实施人员，负责接车预检并开展实际车辆保养与机电维修；
2、填写工单及技术报告等文档；
3、进行索赔提报并提供技术反馈报告；
4、提交案例报告；
5、参加技术培训并协助培训新技师；
6、按照安全作业规范实施维修作业；
7、接受外派维修或依据排班进行现场技术救援。
职位要求：
1、8年以上汽车售后机电维修经验，须机电组长或技术经理级别，3年以上新能源汽车维修经验，具备新能源主机厂技术支持经验为佳；
2、具备新能源汽车尤其是三电系统维修经验，能进行高压电部件独立维修者优先；
3、专科及以上学历，物流、汽车相关专业；
4、有较强的数据分析能力，报告制作能力，熟练使用数据分析工具；
5、以客户为导向，有较强的沟通及团队合作能力；
6、具备机电维修从业资格证及低压电工证者优先。
第4篇 售后维修工程师（浙江区域）岗位职责描述岗位要求
职位描述：
岗位职责：
1.处理客户产品技术方面的投诉，及时向客户反馈结果并定期回访；
2.为客户提供现场服务工作，对公司提供的设备故障做判断、分析、维修和保养；
3.指导终端客户正确使用产品、解决常见问题、介绍相关知识并收集整理客户的反馈信息；
4.根据投诉总结与市场反馈向技术部门提出产品改进意见，协调拟定改进方案，促进改善产品质量；
5.根据客户要求接受特殊订单，配合做好售后技术支持；
6.结合产品特性、使用手册组织实施对客户技术培训；
7.发掘潜在的服务机会，进行维修保养协议销售工作，如提供服务介绍、公司产品和发展的宣传。
职位要求：
1.一年以上机电或机械维修工作经历；
2.能吃苦耐劳，责任心强，工作认真，有较好的服务意识及压力承受能力；
3.售后技术支持，相关产品维护及测试等相关工作经验；
4.良好的客户服务意思、团队合作精神及沟通表达能力；
5.工作讲究效率，细致认真责任心强；
6.有电工操作证书或电焊工操作证书优先考虑；
7.年龄35岁以下，能进行高空作业（10米左右），能适应周边；
8.有驾照者优先。
