- 目录
第1篇 通信客服专员岗位职责
客服专员(通信事业部) 银盛科技服务集团有限公司 银盛支付服务股份有限公司,深圳银盛金融集团有限公司,银盛,银盛支付,银盛 职责描述:
1、根据呼叫中心主管的安排,执行呼叫中心电话接听工作;
2、根据呼叫中心主管的安排,执行线上服务受理、邮箱回复等客服工作;
3、做好客服记录,以利于主管分析绩效;
4、及时进行客户信息登记及更新;
5、对部门工作提出有价值的建议与意见;
6、遵守公司及部门的规章制度;
7、完成领导安排的其他工作。
任职要求:
1、大专及以上学历;
2、普通话标准、流利、音质清晰;
3、良好的服务意识,热爱客服工作;
4、具备计算机基本应用能力(中文录入速度需达到60字/分);
5、身体健康,能适应轮班工作(8:00-16:00,14:00-22:00)。
第2篇 通信商务专员岗位职责
岗位职责:
1、根据通道使用情况,审核运维的加款申请,严格按照加款流程,完成上游三方日常加款工作,并记录;
2、定期汇总加款数据,并根据供应商维度和通道属性维度做数据分析;
3、根据客服的月退款数据,跟踪三方供应商的退款到账情况;
4、与三方供应商对账人员沟通,搜集公司在对方平台的消费金额和账户余额数据;
5、督促三方供应商上月对账数据的开票工作,协助财务做好发票管理工作;
岗位要求:
1、本科以上学历,一年以上采购、商务、部门助理等相关工作经验;
2、熟悉办公自动化软件,熟练使用word、e_cel、ppt等办公软件;
3、良好的跨部门沟通能力,学习能力及团队合作精神;
4、具有较强数据统计、分析的能力;
第3篇 通信技术专员岗位职责
岗位职责:
1、制作通信相关技术方案等相关材料;
2、协助部门完成日常工作。
岗位要求:
1、能熟练运用office软件,具备团队意识;
2、能编写制作通信相关技术方案;
3、有制作标书或者通信相关技术方案相关经验者学历可放宽到中专。
第4篇 通信技术专员岗位职责任职要求
通信技术专员岗位职责
职责描述:
• closely monitor and follow up ict and security standards of china that might impact microsoft products and services.
• perform a review and analysis of those china ict and security standards that might impact microsoft products， and prepare comprehensive report which sets forth the potential impact of the standards on microsoft products and services.
• perform a more in depth analysis on select china ict and security standards if microsoft determines that further analysis of the standard(s) is necessary.
• translation of select china ict standards or portions thereof into english through working with professional translators or translation agencies.
• acquire the information about microsoft products and services necessary to perform the specific tasks with the reasonable assistance from microsoft.
• attending assigned standards meetings on behalf of microsoft， developing tactic plan， writing meeting reports， obtaining working group documents and providing insights with respect to the drafts.
任职要求:
• 3+ years in information security， ict or relevant industry with e_tensive software/service development and project management e_perience
•solid knowledge of standards development organizations (sdo)， standardization environment and process in china， especially for security area
• must be a results-orientated and self-motivated
• chinese and strong english language skills in both written and verbal forms
• fle_ible to attend meetings in different locations
• work in beijing
通信技术专员岗位
